Shipping times vary depending on the supplier. It can take between 5 to 20 business days for us to receive the product at our warehouse, package it, and prepare it for international shipping from Latin America to your doorstep.

You can track your package effortlessly 24/7. Once your order has been shipped, you will receive a confirmation email with your tracking number so you can easily monitor the status of your shipment in real-time. We collaborate with leading international courier services, ensuring you receive accurate and timely updates throughout the shipping process.

Absolutely! We strive to ensure your complete satisfaction with every purchase. If your order has not yet been shipped, we're happy to offer a full refund. If you wish to return an order that has already been shipped, please contact us within 24 hours of receiving the package so we can provide you with the return address, and we will refund the cost of the product. Our hassle-free return and refund policy is designed to provide you with peace of mind and confidence when shopping with us.

We select products from well-known and trusted stores and suppliers to ensure we provide the best options and variety. While we make an effort to choose partners who uphold high standards, it is ultimately the responsibility of the store to deliver products in excellent condition and with authenticity guaranteed. In each product description, you can find detailed information about the condition of the product. If, for any reason, the product arrives in a condition different from that mentioned in the listing, we will work closely with you to resolve the issue, allowing you to choose the best course of action. Your satisfaction and trust are our top priorities.

No, you don't need to pay any additional taxes or duties. All applicable taxes and charges are included at checkout based on your package's characteristics and your city's regulations. We've simplified the purchasing process for you.

Shipping prices are based on each product's weight and destination city in your cart. Shipping prices include a base rate which varies by location, plus an additional variable weight-based rate. For convenience, if your cart contains products from multiple origins, shipping prices will be consolidated at checkout.

Absolutely! We are here for you 7 days a week to ensure you have a seamless shopping experience. Our dedicated customer service team is available through multiple channels, including email, WhatsApp and Live Chat. Whether you have a question or need assistance with your order, our friendly and knowledgeable team is always ready to help. Your satisfaction is our priority, and we are committed to providing you with the best support possible. Feel free to reach out to us anytime, and we will be more than happy to assist you!