FAQs
Shipping times vary by vendor. The estimated delivery time to our warehouse is between 2 to 10 business days. Once we receive your product, we will proceed to package it and prepare it for international shipping from Latin America to your address. The shipping transit time typically ranges from 3 to 14 business days, depending on your destination.
You can easily track your order 24/7. After your order has been shipped, you'll receive a confirmation email containing your tracking number, so you can monitor the status of your shipment in real-time.
Absolutely! We want to ensure your complete satisfaction with every purchase. If your order has not yet been shipped, we are happy to offer a full refund. You can learn more about our return and refund policies in our Cancellation, Return, and Refund Policy.
We carefully select products from trusted and reputable stores and suppliers, ensuring we offer the highest quality and most reliable options.
No, you won’t need to pay any additional taxes or duties. All applicable taxes and charges are included in the checkout, based on your package’s specifics and your city's regulations.
Shipping prices depend on the weight of each product and the destination city in your cart. The total shipping price includes a base rate, which varies by location, as well as an additional weight-based charge.
We ship to most countries around the world, including the United States, Canada, Australia, New Zealand, China, Israel, France, Spain, the United Kingdom, Italy, Finland, Switzerland, Sweden, and many countries in Europe and Latin America.
Yes, you can modify or cancel your order as long as it has not yet been shipped.
We offer free shipping to all countries. The minimum order for free shipping is $50 USD for the United States and Canada, and $150 USD for the rest of the world.
Yes, absolutely! Our customer service team is available 7 days a week. You can contact us via our contact page or through live chat for assistance.